Refund Policy

What items are returnable?

  • Within 14 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn (if applicable)
  • In the original packaging

 

 What items are non-refundable?

  • Free gifts or promotional items (except for electronic items from or above $50 discount price)

 

 Are there any charges for return?

  • There is no charges for return
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges

 

 How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

 How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

 

Return Instructions:

1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box, if you prefer.

2. Go to local post office, or another courier, to ship the package. Return address for the package:

3. Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.

4. You will receive an email as soon as we received your items, and when refund is approved.

Peppyz 
Gouwestraat 19 
Berkel en Rodenrijs, 2652 DW, NL

 

For further questions, please don't hesitate to send us an email:

service@peppyz.com